United can suck it
We have moved to Germany for a year, leaving on Wednesday, and the trip to Munich was by far the worst travel experience of our lives. United Airlines and TSA can suck it. And by suck it, I mean go fuck themselves, and here is why.
United wouldn’t let me drop bags (despite having checked in online the night before) because Max wasn’t present, and because they closed the counter I started doing this at while I was using the kiosk touch screen machine. He had gone to return the rental car with Noah while I checked in the luggage. It was 6 huge suitcases, on top of my 3 carry-on bags (including Noah’s toys and entertainment for 20 hours of travel, food and bottles, diapers, change of clothes and bedtime stuff).They wanted me to move to a counter quite far away but this was physically impossible with so many bags. A United rep actually suggested I find a porter to bribe and help me with a large cart! “I don’t know why your husband would leave you here like this to check-in on your own?!”
When I finally found someone who understood that what I needed was quite simple, and didn’t require Max in-person, they then worried our bags wouldn’t make it because they’d changed the flight time to 30 minutes earlier without previously notifying us. Bags now have to be checked-in 45 minutes before departure. All of this caused a late start at security, who then insisted on x-ray scanning my carry-on twice because they weren’t sure what the baby wipes were. 10 minutes before our flight departure I watched a TSA rep manhandle baby wipes, board books and diapers, saying “Ma’am please stop looking around. you are supposed to watch what I am doing with your belongings or I could get in a lot of trouble.” Max had gone ahead with Noah to make sure the plane didn’t leave.
I was literally the last people on the plane before they closed the doors. The attendant who scanned my boarding pass yelled, “Hurry, hurry, hurry. We need to get you on asap so we can leave on time. But you’ll have to check that bag under the plane.” (the one with diapers and clothes change and bedtime stuff). Thinking I would get this back 4 hours later in Chicago, I agreed, and grabbed a few for the flight to Chicago. But the ding-dong who had this bag put under the plane checked it all the way to Munich. Noah peed through his clothes on the first flight and we had a barely dressed boy for the first plane ride. Max sat wiping everything with paper towels from the bathroom for 4 hours,m while I had a nervous breakdown. Once at O-Hare and discovering this huge dilemma, we begged customer service to assist in retrieving the bag. They assured us it could be intercepted one hour prior to departure for Munich and that the best they could offer was an opportunity to take some things out of that bag, but it would then have to go back under the plane for security reasons. I asked, “What if I take everything out of that bag and give you an empty one for under the plane?” and the response was, “If that’s what you need to do…” I am so glad Max convinced me not to trust in this, as they never ended up contacting us or bringing the bag up. After scouring most stores at O’Hare for diapers size 5, only to find one place with size 3, I left Max and Noah and all the carry-on stuff to take a cab to the nearest Target, where I bought some clothes and diapers.
The flight to Munich was the last leg of the journey and generally pleasant, minus the fact that Noah only slept for 2 of the 9 hours. When the lights went out and everyone went to sleep, he started squealing and laughing and then screaming and crying. He was a little loopy for about 2 hours before he finally crashed. And then we crashed too.
I have come to conclusion that unless you have boatloads of money, traveling by air is cruel and dehumanizing. In addition to all the nasty physical discomforts, you see people behaving at their worst. Compound that with a child under the age of 8, and it’s enough to make you avoid flying until their 9th birthday.
